Raouché Arjaan by Rotana

I highly recommend this hotel if you are visiting Beirut. Amazing location with awesome views. More importantly, the customer service at check-in was outstanding. I had the pleasure of working with Maria and Farid who went above and beyond my expectations to make my visit and check-in as smooth as can be. Top notch service, rooms, food, location and views!!!

If you're looking for a comfortable and centrally located hotel in Rouche, I highly recommend [Arjan by Rorana]. It offers modern amenities, cozy rooms, and excellent service specially from the staff ( Rouba , Angela , Farid and Mario ) , ensuring a pleasant stay for both business and leisure travelers. Plus, its convenient location makes exploring the city a breeze. Definitely a top choice for your next visit!

We made our wedding there, they insisted on the package and not to include anything extra in it. Everything additional was to be paid over and above. Entrance host charged extra $50 as well did an unpleasant job even though we gave them the list and tables plan clearly. (invitees were calling us stating that their name is not on the list) Extra charge for the cake $4 per pax (very small portion) Extra chairs were not accepted at any price. On the day of the wedding they changed their mind and accepted extra chairs for $35 each) The waiter ran to me to take the balance amount in the middle of the wedding in front of everyone. (calculating the amount where everyone heard the amount paid and balance to be paid) Nothing special was given to us as newly married couple. (Not even early Check-IN or Late check-OUT) After the wedding I called the Sales Manager for the above stated comments. His reply was it is what it is… we’re already done from the wedding and nothing could be done.

for a hotel by rotana, the iftar was a big disappointment. not only is there barely any food, but the deserts are also not tasty and there are no good options. i only came to the iftar though so i don’t know about the hotel. on top of all that, it’s 45$ per person for literally nothing, only the service was good.

We organized an Iftar in the hotel. Everything was perfect 🤩 The food was delicious and well presented. The tables were nicely decorated with Ramadan theme I want to thank all the team who worked with us to make this a successful event 🏻 Mr. Feras Baki Sale Manager Mr. Rabih Bou Fayyad (Food & Beverage Manager) Bahij Taha (Head Chef)