Lancaster Plaza Beirut

I would like to sincerely thank the team at Lancaster Plaza Hotel for their kindness, professionalism, and responsibility. The staff are always very respectful and attentive, and any issue you mention is handled quickly and smoothly. A special thank you to Adam at the reception — he is extremely kind, helpful, and professional. This is my 6th stay at the hotel, and as always, the experience has been excellent. I truly appreciate the consistency and care, and I will definitely continue choosing Lancaster Plaza for my stays.

A beautiful hotel with an excellent location, close to Raouche and almost all services are nearby.

I highly recommend it. We had a few issues at the beginning of our stay, but Jamil and Jina managed to resolve everything quickly. The service is impeccable and the property is well maintained. The restaurant is also of high quality. Remy

5/5 — An Exceptional Stay at Lancaster Plaza Beirut From the moment we arrived in Beirut, our experience with Lancaster Plaza set the tone for a truly memorable trip. They arranged transportation for us smoothly and quickly, without any delay or complications. It was clear from the beginning that this hotel values efficiency and genuine hospitality. Upon entering our room, we found a beautifully prepared selection of sweets waiting for us — not just any sweets, but ones that were clearly chosen with care. They were delicious, thoughtful, and added a special touch to our arrival. This small gesture alone made us feel valued as guests. The entire stay—from locating the place, to settling in, to the daily comfort—was smooth and enjoyable. The team built our experience with real attention to detail, and for the first three days everything was simply perfect. A small issue happened at one point during our stay, but what truly stood out was how the staff handled it. Mr. Jameel himself, along with Aya, Haya, and Jeenah, took full responsibility and followed up with us multiple times to ensure we were satisfied. Their level of care transformed what could have been a negative moment into a reassuring reminder of how seriously they take guest satisfaction. Because of their exceptional attitude, the issue didn’t affect our experience at all. Overall, our stay at Lancaster Plaza was outstanding. The service, the professionalism, the warm hospitality, and the way the team genuinely cared about our comfort made a real difference. It felt less like staying at a hotel and more like being looked after by people who truly take pride in what they do. Without any doubt, I highly recommend Lancaster Plaza to anyone visiting Beirut. Whether you’re coming for work or leisure, this hotel provides comfort, reliability, and a level of service that truly elevates your trip. We are grateful for the experience and will definitely return

I had to cancel my reservation because of a family emergency. The staff was very kind and I got my refund without problems. Will certainly consider this hotel by my next trip to Beirut.